Privacy Notice

PRIVACY NOTICE 

Thank you for visiting the website operated by us (hereinafter referred to as “the Company” or “we”). We are committed to providing you with a safe and enjoyable online shopping experience and consistently uphold high standards in delivering personalized services to you. This commitment includes respecting and protecting the security and privacy of your personal information.

This Privacy Policy is intended to explain:

What information we collect

How we use and share this information

How you can manage your information

By using our website and related services (collectively, the “Service”), you consent to the collection, use, and sharing of information as described in this Policy, including the transfer and storage of your personal information to the United States, Canada, and Hong Kong, China, and you agree to the Terms of Use incorporated by reference herein. If you do not agree, please do not use the Service.

I. Information We Collect
We collect information about you in the following ways:

1. Information You Provide
When you use our services, make a purchase, subscribe to a catalog, newsletter, or mailing list, participate in sweepstakes, contests, promotions, product reviews, or surveys, or send a gift card, we may collect:

Name, contact information, and shipping address

Billing address (if applicable)

Records of your interactions with us

2. Third-Party Information You Provide
If you send information to others through our services, we may collect that person’s name, phone number, email address, and/or shipping address.

3. Automatically Collected Information
We and our service providers may automatically collect the following information using technologies such as cookies, pixel tags, log files, and JavaScript:

Browser type, operating system, device model

IP address, device identifiers

Pages viewed, links clicked, time and frequency of visits

Records of emails opened or forwarded

This information helps us optimize website functionality, enhance the shopping experience, and provide you with more relevant content and advertisements.

4. Information from Third Parties
We may obtain information from third parties to verify or update your address, preferences, and other details, or to collect relevant information based on your privacy settings on third-party platforms—such as social networks—when you interact with us through those platforms.

5. Integration of Information
We may combine information from different sources, including your usage history across different devices, to better understand your needs and provide a consistent service experience.

6. Third-Party Analytics and Advertising
We may use third-party tools for data analysis and advertising. These third parties may use technologies such as cookies to collect non-personal information and may combine it with information from other sources. We have no control over the tracking practices of these third parties.

II. Cookies and Tracking Technologies
Certain features of this Service rely on cookies. By using this Service, you consent to our use of cookies. If you do not consent, you will not be able to use this Service.

We use the following four types of cookies:

Essential Cookies: Used for basic functions such as maintaining your login status and managing your shopping cart.
Performance Cookies: Used to track visitor statistics and improve our services.
Functional Cookies: Used to record your preferences, such as language and currency.
Targeting Cookies: Used to serve ads relevant to your interests and measure ad performance.

Our system may not respond to your browser’s “Do Not Track” requests. We may use technologies such as Flash cookies to enhance functionality; you can manage these through your browser settings.

III. How We Use Your Information
We use the information we collect for the following purposes:

To process orders, arrange delivery, complete payments, and provide after-sales service
To optimize website functionality and user experience
To send catalogs, newsletters, and promotional information
To provide personalized content and advertisements
To improve our products and services
To conduct data statistics and analysis
To prevent fraud and ensure security
To respond to your inquiries and requests
For other purposes specified at the time of data collection

IV. How We Share Information
We may share your personal information in the following circumstances:

1. Affiliated Companies
We may share information among our affiliated companies.

2. Joint Marketing Partners
If you participate in joint promotional activities, we may share relevant information with our partners.

3. Other Third Parties
We may share information with partners whom we believe can provide you with valuable services.

4. Legal and Security Purposes
To comply with laws, protect the rights and interests of our company and users, and prevent fraud or security risks, we may disclose information to relevant authorities.

5. Business Transfers
In the event of a merger, reorganization, or asset sale, your information may be transferred as part of the assets, and we will require the transferee to continue protecting your privacy.

6. Service Providers
We may provide information to third-party service providers who assist us in our operations.

7. Aggregated or Anonymous Information
We may use information that cannot be used to identify individuals for business partnerships, analysis, or advertising.

V. SMS Marketing and Notifications (if applicable)
By entering your mobile phone number at checkout and completing your purchase, or by subscribing via a keyword, you agree to receive order notifications (including shopping cart reminders) and marketing messages via SMS. The number of SMS messages sent will not exceed X per month.

You may unsubscribe from these messages at any time by replying with “STOP.” We will send messages through SMS service providers and will only share necessary data when marketing campaigns are launched. You may also contact us at the email address below to process your unsubscribe request.

VI. Your Rights and Choices
1. Access, Update, and Deletion
If you have completed a purchase, you may contact our customer service department via the email address provided under “Contact Us” to access or update your information. You may also request the deletion or restriction of the use of your personal information in accordance with applicable laws.

2. Marketing Communication Preferences
Email marketing: You may opt out by clicking the “Unsubscribe” link in the email or by logging into your account settings.

Print catalogs: You may request to stop receiving mailings by emailing us.

VII. Children’s Privacy
This website is not intended for children under the age of 13, and we do not intend to collect personal information from children in this age group. If we become aware of such instances, we will promptly delete the relevant data. Individuals under the age of 18 are not permitted to use this service.

VIII. Data Security
We employ reasonable technical and administrative measures to protect the security of your information; however, no system can guarantee absolute security. When you provide sensitive information (such as credit card details), we will encrypt the transmission using SSL technology.

IX. Third-Party Links
This website may contain links to third-party websites. The privacy policies of these websites may differ significantly from ours, and we are not responsible for their content or privacy practices.

X. Data Storage and Cross-Border Transfer
Your information may be stored on servers located in the United States, Canada, and Hong Kong, China. You consent to our cross-border transfer and processing of your information in accordance with this Privacy Policy.

We retain your information only for as long as necessary to fulfill the purposes described in this Policy, comply with legal requirements, or for legitimate business purposes. When it is no longer needed, we will delete or anonymize it.

XI. Policy Updates
This Privacy Policy may be updated from time to time. If any changes are made, we will post the latest version on this page. By continuing to use the Service, you agree to such changes.

XII. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy, or if you wish to unsubscribe from marketing communications, please contact us via the following methods:

Email: service@harrorest.com

We take your feedback seriously and will do our best to address it appropriately.